FAQ

Shipping Duration

Shipping duration can vary depending on your location and the product you've ordered. Shipping times can range from 1-4 weeks. Here are some references to some countries or regions:

 Countries/Regions Delivery Estimation
United States 7 ~ 15 days
Canada 10 ~ 20 days
UK 7 ~ 12 days
Australia 9 ~ 18 days
Japan 3 ~ 6 days

Shipping Cost

At this stage of grand opening, the shipping cost is zero for everywhere around the world.

Refund and Return

1. Refund Policy:

We offer refunds for products that are damaged, defective or incorrect upon arrival. If you receive a product that is damaged or defective, please contact our customer service team within 5 days of receiving the product to request a refund. We will ask for photographic evidence of the damaged product.

2. Return Policy:

At our online store, we strive to provide our customers with the best possible shopping experience. Unfortunately, at this moment, we do not offer any return policy. This means that all sales are final, and we do not accept returns or exchanges.

We understand that this may be inconvenient for some customers, but please understand that we are working on implementing a return policy in the near future. We apologize for any inconvenience this may cause.